Trip Questionnaire

Thank you for joining with Nepal Sanctuary Treks.

In order to continuously improve our service quality and to create the best experience for all travelers, we would appreciate it if you could take a moment to help us share your impressions of the tour that you have just completed. Thank you, your suggestions are much appreciated! We look forward to having you travel with us again.

1. Why did you choose to travel with Nepal Sanctuary Treks?*

2. How did you hear about us? You can tick "other" if you have specific comments.*

Word of Mouth
Internet search
Social Media
Other

3. Pre-Trek Communication

A) Did travel expert explored several options & offered the best program customized to your needs. You can tick "other" if you have specific comments.*

Yes
No
Other

B) How did you find the booking process?*

Excellent
Good
Needs Improvement
Other

C) Can you please assess how was the communication before you came to Nepal? Please click "Other" if you have additional comments.*

Prompt
Good
Delayed
Other

D) Do you have any suggestion on how we improve our pre-trek communication?*

4. Pre-Trek Information

A) The comprehensiveness, clarity, and accuracy of the information provided on the proposed itinerary and on the website. Tick "Other" if you have specific comments.*

Excellent
Good
Needs Improvement
Other

B) Pre-departure Information Packet. You can tick "other" if you would like to add comments.*

Excellent
Good
Needs Improvement
Other

C) Can you tell us how and when you have been informed before you came to Nepal?*

D) Was there any information you found missing from information?*

E) What kind of information would you like us to add on trek information? Tick "Other" if you have any specific comments.*

Yes
No
Other

5. Pre-Trek Briefing

When you arrive in Nepal, on a first day we have a pre trek briefing. Can you please tell us how did you find in terms of:

A) Quality Presentation*

Excellent
Good
Needs Improvement
Other

B) Quality information on trek, hygiene, safety and code of conduct*

Excellent
Good
Needs Improvement
Other

C) Welcome Information Packet. You can tick "other" if you would like to add comments.*

Excellent
Good
Needs Improvement
Other

D) Do you have any suggestions on how we can improve the pre-briefing ?*

6. Service

A) Meals / lunch box that was included in your trip. If you have any suggestion, tick "other" to add the comments.*

Excellent
Good
Needs Improvement
Not applicable
Other

B) Transportation (internal) You can tick "other" if you would like to add comments.*

Excellent
Good
Fair
Poor

C) What was your overall level of satisfaction pertaining to the vehicle? You can tick "other" if you would like to add comments.*

Excellent
Good
Fair
Poor

D) How was the performance of the driver? Was he driving safely? Do you have any suggestion?

E) Camping equipment (where applicable) If you have any suggestion, tick "other" to add the comments.*

Excellent
Good
Needs Improvement
Not applicable
Other

F) How do you rate the quality of the tea house lodge on this trip (in general)? If you have any suggestion, tick "other" to add the comments.*

Excellent
Good
Fair
Poor

G) How do you rate the quality of the hotel accommodation on this trip (in general)? If you have any suggestion, tick "other" to add the comments.*

Excellent
Good
Fair
Poor

7. Staff and Trekking Crew

How would you rate the following? (if applicable)

A) Trekking Guides and Assistant Guide. Please tick "Other" if you would like to comment.*

Excellent
Good
Needs improvement
Other

B) Porter. Please tick "Other" if you would like to comment.*

Excellent
Good
Needs improvement
Other

C) Tour Guide/ Naturalist Guide. Please tick "Other" if you would like to comment.*

Excellent
Good
Needs improvement
Other

D) Cook/Kitchen Staff. Please tick "Other" if you would like to comment.*

Excellent
Good
Needs improvement
Other

E) Nepal Sanctuary Treks operational staff. Please tick "Other" if you would like to comment.*

Excellent
Good
Needs improvement
Other

8. Trek and Excursion

A) Travel is about changing the world, not just seeing it. Please tell us how this trip may have changed you ;or how it might have empowered you to be a part of the change?*

B) How did you find the excursions or tours available in destination?*

Excellent
Good
Fair
Poor
Other

C) How do you find the trek leader's daily briefing on route, safety, weather and program? Please tick "Other" if you have any specific additional comments.*

Excellent
Good
Needs Improvement
Other

D) Please tell us the moment on your trip that wow'ed you the most.*

E) Sustainability Practices during the trip. Tick "Other" if you have any specific comments.*

You are offered locally sourced food
Staff are knowledgeable about the local area and culture
The activities offered help me learn about sustainable living
I like to feel I am contributing to the local environment and economy
Informed about sustainable alternatives concerning accommodations, excursions, package & transport options, if available.
Other

9. Trip Overall

A) How did we earn your trust? Would you happily recommend the experience and our company?*

B) What additional destinations or types of trips would you like us to offer?*

C) How would you rate the value for the money of the trip?*

Excellent
Good
Fair
Poor
Other

D) Did the experience contribute in any way to you returning home and changing the way you think about nature and sustainability?*

E) Please use this space to share any testimonials that we can share on our social media. We invite you to write a review on Trip Advisor and Google. If you have any pictures to share, please email them to: info@nepalsanctuarytreks.com. By sending them, you authorize Nepal Sanctuary Treks to share them on social media or website.*

F) What did you love about your trip with Nepal Sanctuary Treks?*

G) Is there anything you would like to see us do differently? How could we do it better?*

H) Would you agree if we give your contact address to other potential trekkers as a reference?*

I) Are you planning to come back to Nepal, same time of year or a different time of year?*

J) What did you like most about Nepal Sanctuary Treks?*

Consent Statement: I understand by submitting this form I give Nepal Sanctuary Treks the right to use my feedback, both for quality control, and for the Customer Feedback section of the tour page and tour rating. All rights reserved to Nepal Sanctuary Treks .com. https://www.nepalsanctuarytreks.com/about-us/privacy-policy-5/

CAPTCHA