Privacy Policy Statement
Nepal Sanctuary Treks is committed to protecting the privacy of our valued clients and visitors. All information gathered by Nepal Sanctuary Treks will remain fully secured. This policy covers how Nepal Sanctuary Treks takes care of personal information that is collected and obtained via email and websites. All personal data that is gathered and used will be processed in compliance with the General Data Protection Regulation (GDPR) Act.
Our client/visitor sent to Nepal Sanctuary Treks, personal information while making an inquiry via website or email, will strictly be treated in a confidential way. We will never disseminate your personal information like email, phone number, or addresses or publicly disclose it on or through our website www.nepalsanctuarytreks.com with any third party.
Personal Data Security:
- As we consider our client’s privacy as a top priority, we will not circulate, sell, or disclose your personal information to third-party for any commercial purpose and will not release any of your personal information apart from supplying the services you’ve requested.
- We do not download or share your provided sensitive data with third-party as your data is treated with the utmost confidentially and only printed out for the purpose.
- All such information is fully kept confidential and is used only for official purposes and not sold or disclosed.
- The documents and information are only printed out for a purpose. At the end of the trek, those hard copies will be destroyed either by shredding or burning.
- Any personal information collected on our site remains confidential to Nepal Sanctuary Treks and will not be published or circulated with other third-party companies.
- We do not gather personal information from children under the age of eighteen (18) who are browsing our site unconfirmed and unsupervised. Therefore, we ask children to get the permission and approval of their guardian or responsible person or institution prior to providing us with any personal information.
- We send e-mails only to clients who give us consent to do so
- We will respect your choices around the data we hold about you
Information Collection and Use
Nepal Sanctuary Treks assemble personal information when a client subscribes to our newsletter, book a trip, contact us, and when the client emails us. In this case, we ask for personal information such as your name, email address, home address, and phone number.
Nepal Sanctuary Treks may choose to use this information for the following common purposes:
- Personal Information: Information such as your name, email address, phone number, and passport details when you book our travel services.
- Travel Preferences: Information about your travel interests, including trekking destinations, accommodations, and special requests.
- Usage Information: Data about how you interact with our website, including IP address, browser type, and device information.
- Cookies and Analytics: We use cookies and similar technologies to collect data about your browsing behavior and preferences to improve your experience on our site.
Email Subscription:
Nepal Sanctuary Treks offers clients to obtain regular emails and updates on the company and its products. You can unsubscribe from our regular emails at any time by clicking on the “unsubscribe” link at the bottom of any email you obtain from us.
Third-party Cookies
Nepal Sanctuary Treks may collaborate with third parties to track and analyze non-personally identifiable usage data and volume statistics from visitors to our website or service for marketing and administrative purposes. These third parties may use cookies to assist in tracking visitor behavior. These cookies will not be used to connect individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of Nepal Sanctuary Treks is solely used to provide us with information on site usage and is never shared with any other third party.
Third-Party Sites
Pages on the Nepal Sanctuary Treks website may contain links to other websites. We do not take responsibility for the privacy practices or the content of these external websites. When visiting these sites, it is your responsibility to review the privacy policy of each website to understand their practices. When accessing a linked site, you may be sharing your private information. It is your responsibility to keep such information private and confidential. Nepal Sanctuary Treks will not disclose personally identifiable information to any third party unless we have confirmed that the third-party is subject to the E.U. General Data Protection Regulation (GDPR) or we have entered into a written agreement with such third-party, requiring at least the same level of privacy protection.
Opt-Out and Opt-In Policy
We respect everyone’s right to be forgotten. Nepal Sanctuary Treks provides visitors with the option to choose if and how we may use the information they have provided. If you no longer wish to receive marketing or commercial information from Nepal Sanctuary Treks or if you wish to have your personal data removed from our database for any reason, please send a request specifying your preferences to info@nepalsanctuarytreks.com.
Privacy Policy of another website
Nepal Sanctuary Treks website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
IP Addresses
When you enter our website or open electronic correspondence or communications from us, our servers may record data about your device and the network you are using to connect with us, including your IP address.
An IP address (Internet Protocol Address) is a numerical label allocated to each device connected to a computer network that uses the Internet Protocol for communication. It generally hosts network interface identification and location addressing.
We may use IP addresses for system administration, investigation of security issues, and assembling anonymized data regarding the usage of our website.
Social media integrations
Our websites use social media features and widgets (such as “Like” and “Share” buttons/widgets). These are delivered and worked by third-party companies (e.g. Facebook, Instagram, and Twitter) and either hosted by a third party or hosted directly on our website. Social Media Features may collect information such as the page you are visiting on our website, and your IP address, and may set cookies to enable the Social Media Feature to function properly.
Your rights in relation to the personal information we collect
Under the General Data Protection Regulation, an individual has a number of rights, which include:
- Right to be informed: Right to know what data is being collected, how it’s being used, how long it will be kept, and whether it will be shared with any third parties.
- Right of access: You may request a copy of the information that the company holds on them.
- Right of rectification: You have the right to correct data that is inaccurate or incomplete.
- Right to be forgotten: Right to request the removal of personal information concerning you in certain situations
- Right of portability: You may request to transfer any data that it holds on them to another company.
- Right to restrict processing: You may request to limit the way it uses personal data.
- Right to object: Right to challenge certain types of processing, such as direct marketing.
- Rights related to automated decision-making, including profiling: You are free to request a review of automated processing if you believe the rules aren’t being followed.
Social Media, Video, and Photography Policy
Employees are expected to follow the guidelines and policies set forth below to provide a clear line between you as staff:
According to EU data privacy laws, our guide and staff are not allowed to post or share clients’ photos including other’s trekking company’s client’s pictures without their expressed consent. (Note: The General Data Protection Regulation (GDPR), effective on 25 May 2023)
Our guides, including staff are not permitted to post photos on social media with other’s company logos uniforms and taglines.
Our main concern is protecting the privacy of our valued clients and maintaining the goodwill of our company. So company urges our guide not to share and disseminate personal info of clients and company-privileged information, including copyrighted information, pictures, or company-issued documents.
Taking photographs or videos of the trekking destination by exposing the clear appearance of a client is not permitted.
All relevant trekking photos and videos collected from guides by the company are considered copyrighted.
Employer Monitoring
The company reserves the right to monitor and review without further notice every employee’s post regarding comments, photo posts,s or discussions about the company and clients.
Acknowledgment
Guides are required to sign a written acknowledgment that they received, read, understood, and agreed to comply with the company’s social media rules and guidelines.
Security:
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Feedback/Complaint/ Contact
If you have any inquiries, comments, or complaints regarding the privacy policy then, please reach out via email: info@nepalsanctuarytreks.com or sanctuarytreks@gmail.com
Amendment
Nepal Sanctuary Treks may update this policy as necessary. For any change in privacy information, we will update you accordingly through our website.
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 September 2023.
